Help & Support
Questions,Answered.
Everything you need to know about the H&T Library, our stories, plush companions, and your order.
Every Hugs & Tales purchase includes access to the H&T Library, where you'll find a growing collection of Bible stories, gentle prayers, and peaceful goodnights.
Yes! The H&T Library continues to grow with new stories and bedtime adventures for families to enjoy together.
No. Your Hugs & Tales purchase includes access to the H&T Library—no monthly subscription required.
Absolutely. The H&T Library can be enjoyed from your favorite devices. For the full Hugs & Tales Bedtime Experience, we recommend pairing it with a Bluetooth speaker to create a calm and comforting bedtime atmosphere.
Yes. Once you've unlocked your H&T Library, you'll continue to enjoy your growing collection.
Yes. Every Hugs & Tales story is rooted in Scripture and thoughtfully adapted for young hearts.
Every story includes a warm welcome, a simple prayer, a faithful Bible story, and a gentle goodnight.
Our stories are thoughtfully paced for bedtime, creating peaceful moments children can look forward to each night.
Hugs & Tales stories are designed for young children and families to enjoy together.
Some Bible stories include exciting adventures, but every Hugs & Tales story is presented with warmth, hope, and age-appropriate care.
Not unless they want to! The H&T Library is always growing, giving families new bedtime moments to enjoy together.
Every Hugs & Tales companion is thoughtfully designed with premium materials, timeless details, and a comforting softness to become a cherished friend for years to come.
Our companions are thoughtfully sized for little hands, bedtime cuddles, and everyday adventures. Sitting height 12".
Yes. Hugs & Tales companions are thoughtfully crafted using child-safe materials and are designed to meet applicable safety standards and testing requirements for children's plush toys, so families can cuddle with confidence.
Our companions are crafted from premium, ultra-soft materials chosen for comfort and cuddles. To help preserve their softness and beautiful finish, we recommend gentle surface cleaning as needed. Care instructions are included with every companion.
No. Hugs & Tales companions contain no electronic components or batteries, so they're always ready for cuddles, comfort, and bedtime adventures.
We currently ship throughout the United States, with plans to expand in the future.
Shipping times vary by location. You'll receive tracking information as soon as your order ships.
Absolutely! Tracking details are emailed as soon as your package is on its way.
If something isn't quite right, please reach out to us. We'll do our best to make it right.
If you experience an issue with your order, we're here to help. Please contact our team for assistance.
Absolutely! Hugs & Tales was created to become a meaningful keepsake families can treasure for years to come.
Yes. Simply enter your recipient's shipping information during checkout.
Yes! Hugs & Tales gift cards are a wonderful way to share bedtime traditions with loved ones.
Definitely. Hugs & Tales was designed to be a meaningful gift shared across generations.